The Arrangement of Future Strategies in Complex Government and Public Sector (Case Study: Imam Khomeini Relief Committee, Qazvin Province)

Document Type : Research Paper

Authors

1 Ph.D. Student of Public Administration, Qazvin Branch, Islamic Azad University, Qazvin, Iran,

2 Professor of Public Administration, National University of National Defense, Tehran, Iran

3 Associate Professor of Department of Industrial Management , Qazvin Branch , Islamic Azad University , Qazvin , Iran

Abstract

Purpose: The purpose of this study is to identify and determine future organizational strategies in the Imam Khomeini Relief Committee.
Method: In terms of methodology, it is a combination (qualitative - quantitative) study. In the first stage, organizational strategies were extracted by grounded theory method through open coding, axial coding and selective coding and then were confirmed after accreditation by nine experts of university professors. In the second stage, using Dematel technique, the causal relationships, effect, influence, direction and intensity of the effects were identified.
Findings: The evaluation of Dematel technique has shown that the e-government development strategy is the most effective and the promotion of administrative health is the most effective. Productivity promotion strategy (organization and human resources) among the eleven research strategies has the most relationship or interaction with other strategies. Also, out of eleven strategies, four strategies are causal variables and seven strategies are disabled variables.
Conclusion: The research findings show that the four strategies of streamlining the administrative system, developing e-government, improving productivity and economizing the services of the organization as causal variables are the most effective strategies that help the Imam's Relief Committee in the future. Through them, it can effectively manage the deprived and the needy. Accordingly, the researcher has localized these strategies by segregating and nationalizing organizational strategies, and has determined the most compatible strategies for managing public organizations in the future by influencing and designing an appropriate impact map between the strategies.

Keywords

Main Subjects


Abbasi, tayebeh; gholipuor, Rahmatollah& Dasgini, Shirin (2020), “Explain empowerment approaches based on organizational culture(Case Study: Municipality of the region 18)”. Journal of Sustainable Human Resource Management, 2(3): 227 - 246.(in Persian)
Abuhashesh , Mohammd , Al-Dmour , Rand &  Masa’deh , Ra’ed(2019), “Factors that affect Employees Job Satisfaction and Performance to Increase Customers Satisfactions“. Journal of Human Resources Management Research, Vol.2019. Doi : 10.5171/2019.354277 .
Alam, Samsul  and  Tariqul Islam, Mohammad (2017), "Impact of Blue Ocean Strategy on Organizational Performance: A literature review toward implementation logic".  IOSR Journal of Business and Management,  DOI: 10.9790/487X-1901030119 .  https://www.researchgate.net/publication/312489650
Alexander, Anthony; Kumar, Maneesh and Walker, Helen (2017):”A decision theory perspective on complexity in performance measurement and management “.International Journal of Operations& Production Management, https://www.emerald.com/insight/content/doi/10.1108/IJOPM-10-2016-0632/full/html.
Alvani, Mehdi & Samadi, Abbas(2003),” regeneration of the state review the views of proponents and opponents” . The Institute of Higher Education of Qom , 4(1): 5 -15 .(in Persian)
Bahrami,Kianoosh & karimi Gavarasheki(2018),” Ranking of key factors in the agility strategy of equipment reconstruction and optimization by Dematel method”.Military Science  Tactics ,13(41): 113-132.(in Persian)
Bayazi Tehranband , Ali; Kord Naeech, Asadolla & khodad Hoseni, Sayyad Hamid (2019),” Identify and conceptualize the consequences of strategic thinking”. Iranian Academy of Management science, 13(52): 1-28.(in Persian)
Bersin, Josh; McDouwell, Tiffany ; Rahnema, Amir & Durme, Yves Von (2018),”The organization of the futher : Arriving now  2017 Global Human Trends“.https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2017/organization-of-the-future.html .
Bert George (2017),”Does strategic planning ‘work’ in public organizations? Insights from Flemish municipalities”, Public Money & Management, 37:7, 527-530, DOI: 10.1080/09540962.2017.1372116
Brorström, Sara (2019), “The Strategy Process as a Result of Learning, Questioning, and Performing in a City Organization“, International Public Management Journal, DOI: 10.1080/10967494.2019.1606127
Brorström, Sara (2017)," The paradoxes of city strategy practice: Why some issues become strategically important and others do not " . Scandinavian Journal of Management , 33(4): 213-221 https://doi.org/10.1016/j.scaman.2017.06.004
Bravo ,Carmen Soria and  de Egana , Alfonso Herrero (2017) , “ The influences of the Downsizing Strategy on Business Structures“ . Review of Business Management , Sao Paulo , 19(63):118-132 .Doi: 10.7819/rbgn . v19i63.1905.
Charkhchi, Roksane; tolooei Ashlaghi, Abbas & Alborzi , Mahmood(2019),” Designing a dynamic model for strategic evaluation of innovation with a multi-scenario approach”. Strategic management research, Spring, 25(72): 13-40.(in Persian)
Cascio, Wayne F.  and Montealegre, Ramiro (2016),“How Technology Is Changing Work and Organizations“. Annual Review of Organizational Psychology and Organizational Behavior , Doi : 10.1146/annurev– orgpsych-041015-062352 .https://www.researchgate.net/publication/299400943
Carlos Goncalves dos Reis, Joao; Espirito Santo, Paula & Melao, Nuno (2019),”Artificial Intelligence in Government Services: A Systematic Literature Review“.Springer Nature Switzerland AG 2019.DOI: 10.1007/978-3-030-16181-1_23.https://www.researchgate.net/publication/332023383
Collingridge Moore, Danni;  Payne, Sheila; Block, Lieve Van den;  Ling Julie &  Froggatt, Katherine )2020), "Strategies for the implementation of palliative care education and organizational interventions in long-term care facilities: A scoping review" . Article reuse guidelines: sagepub.com/journals-permissions. DOI: 10.1177/0269216319893635.
DabbaQ, Rahim & Alinezhad, Khosro(2017),” Increase competitive advantage with strategic planning in water and wastewater companies(A Case study of West Azerbaijan Water and Sewerage Company)”, . Strategic management research, 24(71): 65-87.(in Persian)
David Lee, Michael McGuire & Jong Ho Kim (2018), “Collaboration, strategic plans, and government performance: the case of efforts to reduce homelessness” , Public Management Review, 20:3, 360-376, DOI: 10.1080/14719037.2017.1285113
Doustali, majid ;d Alimardani, Mohmmadali &Azadegan , Abolfazal (2017),” the strategic documents of the Imam Khomeini Relief Committee(2017 – 2015) “,Number on: 02 - 512020 , Tehran , Central Office of the Imam Khomeini Relief Committee.(in Persian)
Ebrahiminezhad, Mehdi& Jabbarizadegan Karbasi, Bahram(2018),” The effect of corporate strategic planning, strategic flexibility and organizational citizenship behavior - focused on strategy implementation”. Strategic management research, 25(72): 73 - 97.(in Persian)
Frone, Michael R. and Blais, Ann – Renee (2020), “ Organizational Downsizing, Work Conditions and Employee Oucomes: Identifying Targets for Workplace Intervention among Survivors“ . Int.J.Environ. Res . Public Health ; Doi : 10.3390/ijerph17030719 .
George, Bert and Desmidt, Sebastian (2018), "Strategic-Decision Quality in Public Organizations: An Information Processing Perspective" journals.sagepub.com/home/aas . Administration & Society , 2018, Vol. 50(1) 131– 156 , DOI: 10.1177/0095399716647153
Goktas, Volkan;  Erol,Emre; Altunisik , Remzi &  Ardic , Kadir (2019), " Social Marketing in Charitable Giving Intentions: A Serial Mediation Model " . Marketing and Management of Innovations, 2, 21-32. http://doi.org/10.21272/mmi.2019.2-02
Hasmath, Reza; Hildebrandt, Timothy & YJ Hsu, Jennifer (2019),“Conceptualizing government – Organized non – governmental Organizations“.journal of civil society,15(3):267-284.Doi: 10.1080/17448689.2019.1632549 .
Hengst, Iris Ariane ; Jarzabkowski , Paula ;  Hoegl , Martin & Muethel , Miriam (2019) , “ Toward a Process Theory of Making Sustainability Strategies Legitimate in Action “ .  Academy of Management Journal ,  Doi : 10.5465 / amj . 2016.0960 .
Kramat Panah , Mohsen ; Hejami , Mahmood & Fath Abadi . Hossin(2013), “Designing a Strategic Model for Performance Evaluation and the Integrated Approach of Significance Analysis - Dematel Performance and Multiple Regression Analysis “.Journal of Research in Human Resources Management , 3(2): 67 - 90.(in Persian)
Kim,Minkyun and  Chai , Sangmi ( 2017) , " The impact of supplier innovativeness, information sharing and strategic sourcing on improving supply chain agility: Global supply chain perspective " . Intern. Journal of Production Economics, http://dx.doi.org/10.1016/j.ijpe.2017.02.007.
Jelali,sayyed Hassan & Mazloomi, Nader (2017),” The role of transformational leadership infacilitating the strategy implementation process”. Public Management Research , Summer, 10(36): 161– 180.(in Persian)
Khaleghi , Faramarz & Mohammad Poorzandi , Mohammad Ebrahim (2021),” Identify and rank business and IT alignment challenges: A strategy for strategic alignment(Case Study: Southern Steel Company)”. business management , 13(49): 242 - 260 .(in Persian)
Light, Paul  .C (2017) , “ The True Size of Government (Tracking Washington s Blended Workforce , 1984-2015 “ . The Volcker Alliance Working for Effective Government , New York University .
Noori, Mehdi & Tabatabaei Nia , sayyed Behzad (2019),” Factors Affecting the Growth of Digital Economy, Its Opportunities and Threats and Appropriate Strategies of the Islamic Republic of Iran towards It “.Supreme National Defense University & Iranian Defense Economics Scientific Association, 4(11): 117-147.(in Persian)
Mercer , Terry . M and Omidvar ,Ratna (2019 , June) , “report of the special senate committee on the charitable sector “ . https://sencanada.ca/content/sen/committee/421/CSSB/Reports/CSSB_Report_Final_e.pdf
Mohammad Karimi , Parastoo ; Sayyed Naghvi , Mir Ali & Salavati , Adel(2019),” Identification of dimensions, components and indicators of strategic agility in Bank Melli Iran”. Strategic management research, 26(78):  37-72.(in Persian)
Monavarin, Abbas(2001),” From good government to good governance”. Public Administration, Summer and Autumn, Nos. 48 and 49.(in Persian)
Morcos ,Michael (2018) , “ Organizational culture : Definitions and Trends “. https://www.researchgate.net/publication/329140215.
Neill S, Marlene (2018) , “ Change Management Communication: Barriers , Strategies & Messaging“ . The Public relations journal; https:/ www.researchgate.net/publication/32057178.
Nesijhuvaj .M and Johnson, William C (2019):” Evidence from a quasi-natural experiment”. Journal of Business Research 98 :153-165.
Pathak, Abhishek;  Dubey, Pushkar & singh, Deepak (2019), “ Work life Balance & Job Satisfaction : A literature Review “ . International Journal of Computer Scienes and Engineering .Doi : 10.6084/m9.figshare . 12016704 .
Pereira  Miranda,Marlene (2019),: “the Complexity of Organizations “ , Master's degree in Business Management and Internationalization. https://recipp.ipp.pt› bitstream › DM_Jorgina Pereira_MGIE_2019.
Qiu, Yumin; Chen , Hongquan, and Sheng, Zhaohan (2019):” Shuping Cheng Governance of institutional complexity in megaproject organizations “.Science Direct ; International Journal of Project Management 34,p 425-443.
Raluca GH. POPESCU, Cristina (2019), “Addressing Intellectual Capital in the Context of Integrated Strategy and Performance: Emphasizing the Role of CompaniesUnique Value Creation Mechanism, While Targeting Better Organizational Reporting In Romania: The Case of Green Marketing and Green Marketing Strategies ", Journal of Marketing Research and Case Studies, Vol. 2019 (2019), Article ID 672821, DOI: 10.5171/2019.672821 .
Safar Alizadeh; Nikbakhsh, Reza & Afarinesh Khaki,Akbar(2019),” Development of landscapes and strategic plan of the Deaf Sports Federation with the approach of balanced scorecard and dematel”. Applied Research in Sport Management ,7)4(:109-120.(in Persian)
Sahraee, Ebrahim(2020),” Design a evaluating performance model for complex Iranian public  organizations(The doctoral dissertation has not been published)”, Qazvin Branch, Islamic Azad University , Qazvin , Iran.(in Persian)
Shireh Paze Arani ,Ali Asghar ; Hossaini ,Mirza Hassan , Mahmoodi Maimand , Mohammad & Amini , Mohammad Taghi (2018), “identifying effective elements on the political function of strategic thinking , legitimacy strategy ". Public Organzations Management , 6(2): 59-78.(in Persian)
Smith, W. K., & Besharov, Marya. L(2017), “ Bowing before dual gods: How structured flexibility sus-tains organizational hybridity” . Administrative Science Quarterly, In-Press.
Smith, W. K., Erez, M., Jarvenpaa, S. L., Lewis, M. W., & Tracey, P.( 2017) . “ A Paradox, tensions and dualities of innovation and change”. Organization Studies,38(3-4): 303-317.
Spee P., & Jarzabkowski, P( 2017) , “Agreeing on what? Creating joint accounts of strategic change”. Organization Science, 28(1): 152-176.
Soderstrom , Sara B and  Weber , Klaus (2019) ,” Organizational Structure from Interaction: Evidence from Corporate Sustainability Efforts “. Administrative Science Quarterly 1-46 ; Doi : 10.1177/0001839219836670 .
Schembera, Stefan and Georg Scherer , Andreas (2017) ,” Organizational strategies in the context of legitimacy loss: Radical versus gradual responses to disclosed corruption “Strategic Organization,  journals sage .  https://doi.org/10.1177/1476127016685237 .
Suykens,Ben; Rynck, Filip De &  Verschuere, Bram (2018) ,"Nonprofit organizations in between the nonprofit and market spheres: shifting goals, governance and management? "  Nonprofit Management and Leadership·DOI:10.1002/nml.21347. https://www.researchgate.net/publication/329807913
Taiwo, Akeem ;  Lawal , Fatai &  Agwu , Edwin (2016) , " Vision and Mission in Organization: Myth or Heuristic Device? " . The International Journal Of Business & Management, https://www.researchgate.net/publication/312603042
Taheri, Ali ; Rezaei Manesh, Behrooz ; Hosseni Puor , Davood & Ghorbani  zadeh, Vajihollah(2018),” Investigating the differences between the public and private sectors and its impact on strategic management in the public sector”. Strategic management research , 24(71): 9-30.
Tapera ,Julius (2016) , " The Importance of Strategic Management to Business Organizations " . The International Journal, s Research Journal of Social Science &Management . https://www.researchgate.net/publication/301801352.(in Persian)
Tavasoli, Sayyed Mohammad & Esmaili ,Mohammad Reza(2020),” Designing an organizational excellence model in the sport of Iran ( Case study of the Volleyball Federation of the Islamic Republic of Iran)”. business management, 13 (49): 147 - 174 .(in Persian)
Turner, John and Baker , Rose m (2019):” Complexity Theory : An Overview with Potenti application for the Social Sciences “.mdpi.com/ journal/systems,doi:10.3390/systems 7010004.
Vincent, Okah; Darlington Osondu, Opara & Onyemachi , Ugwuegbu Charles (2019) ,” Stragegic Alternative And Choice : Organizational Perspective “ .  Strategic Journal of Business and Social Science (SJBSS) 2(2) Feb, 2019 .https://www.researchgate.net/publication/331330250
Walsh, Brett and Volini , Erica (2017),”The Organization of The Future , Arriving  Now“. Deloitte Global Human Capital Trends .https://www.deloitte.com/us/en/insights/focus/human-capital-trends/2017/organization-of-the-future.html .
Weissenberger-Eibl , Marion A; Almeida, André  & Seus , Fanny (2019) ," A Systems Thinking Approach to Corporate Strategy Development".MDPI.journal/systems. doi:10.3390/systems7010016
Wiedner, R., Barrett, M., & Oborn, E( 2017) ,”The emergence of change in unexpected places: Resourcing across organizational practices in strategic change “ Academy of Management Journal, 60(3): 823-854.
Wolnaik , Radoslaw (2019) ,”The Leve of Maturity Quality Management Systems in Poland – Results of Empirical Research “.Sustainability ( MDPI) , Organization and Management Department, Economics and Informatic Department, Silesian Technical University, Akademicka 2A, 44-100 Gliwice, Poland  ; doi:10.3390/su11154239 .
Zupan, Luka (2018),” 20 Key Risks to Consider By Internal Audit Before 2020 “KPMG Switzerland Blog https://home.kpmg/ch/en/blogs/home/posts/2018/10/20-key-risks-to-consider-by-internal-audit-before-2020.html.